EngineerBooking

O'Brien Hi-Fi - Engineer Booking Form

* Indicates required field

Name *

First

Last

Phone Number *

Email *

Address *

Parking : *

Equipment supplied by : *

Fault Description *

Terms & Conditions - Please Read Carefully

Call Out Charge (including first hour of labour) - £150 inc Vat

Labour Rate (per subsequent hour. Charged in 30 minute increments) - £95 inc Vat

Late Cancellation (call is classed as Late cancellation if not cancelled 48 Hours before agreed appointment) - £95 inc Vat

Please note: Payment will need to be made to our office prior to or on the day of the visit

We provide a 1 year warranty on our installations however, if the fault reported is with a 3rd party piece of equipment (such as Sky box, Broadband Router etc) a standard callout charge will apply

Important Information Regarding Service Visit:

It is extremely important that you provide the full details of your equipment including model numbers as our technicians prepare parts to repair your equipment based upon this information.

Fault descriptions need to be as detailed as possible for us to diagnose potential parts required. We will do our upmost to repair on the first visit wherever possible.

Any parts required are charged in addition to the above service rates.

Your three hour time slot will be confirmed either by text message or e-mail together with the name of the field service technician who will be attending (provided a valid mobile and / or email address is provided by yourself).

We provide a 1 year warranty on our installations however, if the fault reported is with a 3rd party piece of equipment (such as Sky box, Broadband Router etc) a standard callout charge will apply

Additional Work
Any additional work not specified above must be quoted for and booked with the office before the arrival of our engineer. Additional work cannot be arranged on the day of booking.

Working Space
The space where our engineer will be working should be cleared of obstructions (furniture, toys etc) to allow the work quoted to be completed in the allocated time.

Parking
If off street parking is not available please advise the office so arrangements can be made for pay and display parking if required.

Packaging
Most Manufacturers now require the customer to retain packaging in case of warranty.

Confirmation
By clicking submit below you agree to our terms and conditions

Submit

For further information please get in touch, either by phone, or by filling out the email contact form.

Our offices are open by appointment at :

O'Brien Hi-Fi Ltd.
60 Durham Road
London
SW20 0TW

Telephone - 020 8946 1528